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How to apply for a refund

Most payments to firstwriter.com (such as competition entry fees and subscription fees) are non-refundable...

How to get free subscription vouchers to use as prizes / rewards in your competition / magazine

If you run a competition for writers, or a magazine publishing writers' work, then you can get free firstwriter.com vouchers worth $15 / £10 / €15 to reward your successful submitters. These can be used as prizes for competitions, or reward...

How to recover saved data from an old account

When you have a firstwriter.com account you can save certain data on the website, such as notes, reminders, and saved searches, etc...

What to do it your payment is failing

If your payment is failing then the easiest way of resolving the matter is usually to simply wait till your account closes, and then re-open it at https://www.firstwriter.com/subscribe...

How to update your credit or debit card details (PayPal)

To update your payment details with PayPal please go to the PayPal website and log into your account. ...

What to do if you haven't received the account activation email

Sometimes, email service providers misidentify our activation emails as SPAM, and don't deliver them. ...

What is meant by "gutter" in publishing?

The gutter is the inside margin of a printed book. It is called the gutter because books do not lay flat when they are opened: the pages have to bend out from the spine. This creates a "gutter" where the two pages join.

What is a TOC?

A TOC is a table of contents. These are often requested as part of nonfiction proposals.

What is a synopsis?

A synopsis is a short outline of your story. This should cover all the main characters and events, including the ending. It is not the kind of "teaser" found on a book's back cover. The length of synopsis required can vary, but is generally between on...

What is a proposal?

A proposal is normally requested for nonfiction projects (where the book may not yet have been completed, or even begun). Proposals can consist of a number of components, such as an outline, table of contents, CV, marketing information, etc. but the e...

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