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How to recover saved data from an old account

When you have a firstwriter.com account you can save certain data on the website, such as notes, reminders, and saved searches, etc...

What to do it your payment is failing

If your payment is failing then the easiest way of resolving the matter is usually to simply wait till your account closes, and then re-open it at https://www.firstwriter.com/subscribe...

How to update your credit or debit card details (WorldPay)

Information on how to update your card details with WorldPay can be found at https://support.worldpay.com/support/shopper/kb/shoppermanagementsystem/sms5100.html...

Account suspension – Max IP limit

For your security, our system constantly monitors access to accounts to detect any unusual activity...

What is meant by "bleed"?

When books are printed, the content is printed on large sheets of paper which are then trimmed down to size by machines. When the pages are cut, there is a tiny margin of error. This normally doesn't matter, because there is normally a sizable margin ...

What is an author bio / curriculum vitae (CV) / resume?

A curriculum vitae, or CV, is a brief description of you, your qualifications, and accomplishments – normally in this context in relation to writing (any previous publications, or awards, etc.), but in the case of nonfiction proposals may also i...

How to update your credit or debit card details (PayPal)

To update your payment details with PayPal please go to the PayPal website and log into your account. ...

What is meant by "gutter" in publishing?

The gutter is the inside margin of a printed book. It is called the gutter because books do not lay flat when they are opened: the pages have to bend out from the spine. This creates a "gutter" where the two pages join.

What is typesetting?

"Typesetting" is the publishing process of laying out text on the page ready for publication, including running heads, footers, page numbers, etc.

What is a synopsis?

A synopsis is a short outline of your story. This should cover all the main characters and events, including the ending. It is not the kind of "teaser" found on a book's back cover. The length of synopsis required can vary, but is generally between on...

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