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 | Cancellation comments |  |
You can tell a lot about a service from the reasons people cancel it, and what they say about it when they do.
Of all those who cancel their firstwriter.com accounts, 24% do so simply because they successfully get the information they need, and the site has done its job. A further 20% do so because they no longer have time to devote to their writing. 46% of the cancellations are accounts we cancel due to problems with payments, such as expired credit cards. Many of these customers then open new accounts with new cards.
Of all those who subscribe, only 1.5% close their accounts because they are unhappy with the listings, and just 1.2% are able to find the information they need for free elsewhere.
Below you will find a selection of 173 comments left by customers when they cancelled their subscriptions.
173 comments in total. Currently displaying numbers 1 to 10.
"...Thanks to firstwriter.com, my book is going to be published in the new year." [Full comment]
~Rosemary Knights, United Kingdom "I have found a publisher - thanks to firstwriter.com, and my book is ... available on Amazon." [Full comment]
~Francis Sookraj, United Kingdom "My book is now under contract ... You have a great site. It was very helpful. Thanks" [Full comment]
~George Mclendon, United States "I have found a publisher ... great site for aspiring authors to find the right agent or publisher" [Full comment]
~Rachel North, United Kingdom "I found my agent through firstwriter.com ... I thank you and your company very much." [Full comment]
~Charles Heaton Allen, United States "I found an agent with your help, and I want to thank you!" [Full comment]
~Eric Houghton, United States "Your site was a success for me as I have found a publisher and my book should be out in December..." [Full comment]
~Ellen Holden, United Kingdom "I want to thank you for all the help and wonderful resources. I have found a publishing company..." [Full comment]
~Christopher Patterson, United States "...my book is published. Many thanks to firstwriter.com" [Full comment]
~Steffie Steinke, Canada "I got published !!!!! through a listing I got from you all-thankyou!"
~Violet Schulert, United States
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