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 | Cancellation comments |  |
You can tell a lot about a service from the reasons people cancel it, and what they say about it when they do.
Of all those who cancel their firstwriter.com accounts, 24% do so simply because they successfully get the information they need, and the site has done its job. A further 20% do so because they no longer have time to devote to their writing. 46% of the cancellations are accounts we cancel due to problems with payments, such as expired credit cards. Many of these customers then open new accounts with new cards.
Of all those who subscribe, only 1.5% close their accounts because they are unhappy with the listings, and just 1.2% are able to find the information they need for free elsewhere.
Below you will find a selection of 137 comments left by customers when they cancelled their subscriptions.
137 comments in total. Currently displaying numbers 1 to 10.
"Finally got published...two short stories and a novel!! Thanks"
~Thomas Eurich, United States "I made good use of the Alerts, sent out lots of material, won a couple of contests..."
~Lynda Myles, United States "Thanks to you I had found the publisher who had accepted to publish my work. I have to thank you" [Full comment]
~Krishnaswami Kasturi, India "Thank you so much. I have found a publisher through your site!" [Full comment]
~Claude Aguilera, United States "Thank you... I found your service very useful and very interesting... I have secured a publisher." [Full comment]
~Dick Benson, United Kingdom "I really have appreciated this service. I found a publisher through it, so it has been a great help" [Full comment]
~John Ben Sears, United States "I got a publishing contract...! Will subscribe again in the future. Thanks" [Full comment]
~Chad Gillies, Canada "I signed with ALD Literary Agency, thanks to the listings on your site."
~Jennifer Maas, United States "I found an agent - thanks for all your help."
~Giles Luckett, United Kingdom "I think firstwriter.com is excellent... your alerts led me to a competition which I fortunately won!" [Full comment]
~Jackie Buxton, United Kingdom
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